Posts Tagged ‘Bbb’

Selecting the Right Owner Builder Home Building Service

May 22nd, 2010

Owner Builder Home Building Services provide specific services to help you build your own home. In this article I would like to focus on choosing the RIGHT Owner Builder Service. For more information on what most of these services provide see my Owner Builder Home Building Services article.

As many of you already know I am an advocate of building your own home. I built mine using building contractors and did some of the work myself. This is my opinion is the best way to save maximum money. However, many of you may not have the time or just prefer having a service assist you when building your home. This approach may be the best of both worlds for you saving money and having a professional service assist you. Yes, you will not save as much money, but it may be the best route for you.

Choosing the right Owner Builder Service is paramount to the success of your new home building project. I would suggest doing the following:

Find at least 3 home building services that you feel fit your needs and are in your budget. Ask up front for a list of fees.

Gather all the information on each of them prior to any meeting. Do a Google, MSN and Yahoo search engine search on each of the services. You would be surprised what will come up on businesses today in rating services on the Net.

Call the BBB, Chamber of Commerce and your local city, county and state governments and inquire about complaints that are outstanding and resolved. Also find out if they are in good standing with these organizations.

After you have found 3 that pass your original inquiries and you are satisfied they are good businesses, then go see them. Don’t do this prior to doing some research. Don’t let fancy websites, brochures, and smooth salesmanship influence you before you have some of the cold hard facts. Remember past performance equals future behavior. If they have had serious problems in the past you probably don’t want to deal with them.

Do not make a decision in the first sit down meeting with your choices. Make sure you do not sign anything and keep your options open until you have followed up with each one and done further research.

Here are some ideas for questions you need to ask in your meeting with prospective Owner Builder Services:

What do you charge for your services? Are the charges figured on a per square foot based on my house? Are they figured on total square footage (under roof) or living area? Or, is it a flat fee? Will you provide me with a written list of your total fees?

Do you provide house plans? Are the plans custom house plans that are drawn for you? What are the fees for these plans? How many revisions do you get? What are fees for any revisions (if any)? How long will the plans take to be drawn (get this in writing)? How many copies of the house plans do I receive? Are they complete sets of plans covering all of the trades? What is my recourse if the plans are wrong?

What kind of financing do you offer? Do you offer one-time closing options? Do you run all your financing thru one bank? Who is that bank? What are the interest rates etc….and what is your commission for acting as my mortgage broker?

Do you provide an approved home building contractor list? If so, do they work exclusively for you? Are they all bonded and insured? How big is the list, do you have multiple contractors on your list in each trade? Can I preview the list in your office to examine the size of it before I sign with you? What’s going to happen if I have a problem with a contractor? Will you talk with the contractors and help me resolve my problems with them?

Do you come to my building site to give me advice and direction? How often do you come? Will you meet me there so I can learn from your expertise? What exactly will you personally do to help me build my home, i.e. help me lay out my foundation plan, discuss framing problems, etc.

Do you offer support and assistance over the phone, by email or fax? How exactly will you respond to me when I need you? Can I ask questions when I need to have them answered? Will there be a qualified building professional available for me to be able to speak to? What is the average response time?

Have you, or anyone associated with you, ever been sued, personally or corporately? (If yes, what were the names, date(s), of the person(s) or corporations that were sued.) Do you carry professional liability insurance? May I please have a certificate of insurance issued by the carrier that states the amount of the insurance? The insurance agent can fax it to your office.

Can I have a copy of your client list both prior clients and current clients? If they are a reputable service they will be happy to provide you with a list of several of their clients for you to call and ask questions. Go back at least three years.

Do you provide written building inspections during my building process and when I am finished building the house?

In your meeting with each home building service take good notes to make sure you can go home and compare each one to the other carefully. Compare apples to apples. Try to be as objective as you can be. Some services don’t mind you tape recording the meetings and phone conversations. Keep a hard copy file of all e-mails.

Call the clients that have used the home building service in the past and the current clients and ask them about their experience.

Take your time choose the best Owner Builder Service you can by researching and doing your homework. After all, they will be helping you build what will be your new home.

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By: George Stevens

Home Improvement Guide – Choosing a Good and Affordable Contractor

December 28th, 2009



When making home improvements, some homeowners choose to handle the
project themselves. However, individuals with little home improvement
knowledge will have to rely on a contractor. Selecting a good and
affordable contractor is essential. Because some contractors are shady and
charge ridiculously high fees, picking the right contractor requires
research. Here are a few tips to help you pick the best contractor for your
next home improvement project.

Get Referrals from Family and Friends

Asking family and friends for the name of a good contractor may prove
worthwhile. If a relative or acquaintance completed similar home
improvements, and were satisfied with the work, using the same contractor may
speed up the selection process. Trying to identify a shady contractor
is difficult. Using referrals to select a contractor will increase your
chances of finding a reputable home improvement company.

Browse Contractors Listed in the Yellow Pages

If your friends and family cannot refer a good contractor, you will
have to rely on the yellow pages and other forms of advertisements. The
yellow pages include many listings, which makes the selection process
challenging. Rule of thumb: do not hire the first contractor you contact.
Instead, request information and quotes from several companies.

Get an estimate and ask how long it will take to complete the job. Each
company will quote you slight different estimates. It is tempting to
choose the least expensive contractor. However, keep in mind that more
expensive contractors may use better materials or has a reputation for
good work.

Research Contractors with the Better Business Bureau

As you begin your search for a good contractor, contact the Better
Business Bureau (BBB) in your local area. If a contractor or company has
received any complaints from past customers or has developed a bad
reputation, the BBB will have this information. While browsing contractors,
choose one with a flawless record.

Along with researching complaints by the BBB, request references from
the contractor. Ideally, references should be current and include
customers that had similar work completed on their homes. Contact previous
customers to see if they were satisfied with the contractor’s work.

By: Carrie Reeder